Terms & Conditions

Last Updated: September 25, 2026

Overview

Welcome to Confetti & Co.! The terms "we", "us", and "our" refer to Confetti & Co. We operate this store and website, including all related information, content, features, tools, products, and services to provide you, the customer, with a curated shopping experience (the "Services"). Our store is powered by Shopify, which enables us to provide the Services to you.

These Terms of Service, together with any policies referenced herein, describe your rights and responsibilities when you use our Services.

Please read these Terms of Service carefully, as they include important information about your legal rights and cover areas such as warranty disclaimers and limitations of liability.

By visiting, interacting with, or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these Terms of Service or our Privacy Policy, you should not access or use our Services.

Section 1 - Access and Account

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state, territory, or country of residence, and you have given us your consent to allow any of your minor dependents to use the Services on devices you own, purchase, or manage.

To use the Services, including accessing or browsing our online store or purchasing any products or services we offer, you may be asked to provide certain information, such as your email address, billing information, payment information, and shipping information.

You represent and warrant that all information you provide in our store is accurate, current, and complete and that you have all rights necessary to provide this information.

You are solely responsible for maintaining the security of your account credentials and for all activity under your account. You may not transfer, sell, assign, or license your account to any other person.

Section 2 - Our Products

We have made every effort to provide an accurate representation of our products and services in our online store. However, please note that colours, appearance, and product details may differ from how they appear on your screen due to the type of device you use to access our store and your device settings and configuration.

We do not warrant that the appearance or quality of any products or services purchased by you will meet your expectations or be exactly the same as depicted or rendered in our online store.

All product descriptions are subject to change at any time without notice at our discretion. We reserve the right to discontinue any product at any time and may limit the quantities of products offered to any person, geographic region, or jurisdiction on a case-by-case basis.

Section 3 - Orders

When you place an order, you are making an offer to purchase. Confetti & Co. reserves the right to accept or decline your order where permitted by applicable law.

Your order is not accepted until Confetti & Co. confirms acceptance. We must receive and process your payment before your order is accepted.

Please review your order carefully before submitting it, as we may be unable to accommodate cancellation requests after an order has been accepted or processed.

If we do not accept, make a change to, or cancel an order, we will attempt to notify you by contacting the email address, billing address, and/or phone number provided at the time the order was placed.

Your purchases are subject to return or exchange in accordance with our Return & Refund Policy.

You represent and warrant that your purchases are for your own personal or household use and not for commercial resale or export, unless otherwise agreed by us.

Section 4 - Prices and Billing

Prices, discounts, and promotions are subject to change without notice. The price charged for a product or service will be the price in effect at the time the order is placed and will be set out in your order confirmation email.

Unless otherwise expressly stated, posted prices do not include shipping, handling, customs, or import charges. Applicable taxes, including GST, will be displayed at checkout where required.

Prices posted in our online store may differ from prices offered in physical stores or in online or other stores operated by third parties.

We may offer promotions from time to time that affect pricing and are governed by separate terms and conditions. If there is a conflict between the terms for a promotion and these Terms of Service, the promotion terms will govern to the extent of the conflict.

You agree to provide current, complete, and accurate purchase, payment, and account information for all purchases made at our store.

You agree to promptly update your account and other information, including your email address, payment card numbers, and expiration dates, so that we can complete your transactions and contact you as needed.

You represent and warrant that the payment information you provide is true, correct, and complete, that you are authorised to use the payment method for the purchase, and that you will pay all charges incurred at the posted prices, including shipping and handling charges and applicable taxes.

Section 5 - Shipping and Delivery

We aim to process and dispatch orders as efficiently as possible. Shipping and delivery times displayed on our website are estimates only and are not guaranteed.

We are not responsible for delays caused by shipping carriers, customs processing, public holidays, weather conditions, or events outside our reasonable control.

Once an order has been transferred to the shipping carrier, delivery is subject to the carrier's handling and transportation procedures.

Nothing in this section excludes or limits any rights or remedies you may have under applicable consumer protection laws, including the Australian Consumer Law.

For further information about shipping methods, delivery estimates, and shipping charges, please refer to our Shipping Policy.

Section 6 - Intellectual Property

Our Services, including but not limited to all trademarks, brands, text, displays, images, graphics, product reviews, videos, audio, and the design, selection, and arrangement thereof, are owned by Confetti & Co., its affiliates, or licensors and are protected by applicable intellectual property laws.

These Terms permit you to use the Services for your personal, non-commercial use only. You must not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any material on the Services without our prior written consent, except as permitted by applicable law.

Except as expressly provided herein, nothing in these Terms grants or shall be construed as granting a licence or other rights to you under any patent, trademark, copyright, or other intellectual property of Confetti & Co., Shopify, or any third party.

Unauthorised use of the Services may violate applicable intellectual property laws. All rights not expressly granted herein are reserved by Confetti & Co.

Confetti & Co.'s names, logos, product and service names, designs, and slogans are trademarks of Confetti & Co. or its affiliates or licensors. You must not use such trademarks without prior written permission.

Shopify's name, logo, product and service names, designs, and slogans are trademarks of Shopify. All other names, logos, product and service names, designs, and slogans on the Services are the trademarks of their respective owners.

Section 7 - Optional Tools

You may be provided with access to customer tools offered by third parties as part of the Services, which we neither monitor nor have any control over or input into.

You acknowledge and agree that we provide access to such tools on an "as is" and "as available" basis, without warranties, representations, or conditions of any kind and without endorsement.

Your use of optional third-party tools is entirely at your own risk and discretion. You should ensure that you are familiar with and approve of the terms on which these tools are provided by the relevant third-party providers.

We may offer new features through the Services in the future, including the release of new tools and resources. Such features shall also be deemed part of the Services and subject to these Terms of Service.

Section 8 - Third-Party Links

The Services may contain materials and hyperlinks to websites provided or operated by third parties, including embedded third-party functionality.

We are not responsible for examining or evaluating the content or accuracy of third-party materials or websites you choose to access. If you decide to leave our Services to access these materials or third-party websites, you do so at your own risk.

We are not liable for harm or damages related to your access to third-party websites or your purchase or use of products, services, resources, or content on third-party websites, except where liability cannot be excluded under applicable law.

Please review the third party's policies and practices carefully and make sure you understand them before engaging in any transaction.

Complaints, claims, concerns, or questions regarding third-party products and services should be directed to the relevant third party.

Section 9 - Relationship with Shopify

Confetti & Co. is powered by Shopify, which enables us to provide the Services to you. However, any sales and purchases you make in our store are made directly with Confetti & Co.

By using the Services, you acknowledge and agree that Shopify is not responsible for any aspect of sales between you and Confetti & Co., including any injury, damage, or loss resulting from purchased products and services, to the extent permitted by applicable law.

You acknowledge that Shopify and its affiliates provide the technology and platform that enable our store to operate. Your purchases and transactions are between you and Confetti & Co.

Section 10 - Privacy Policy

All personal information we collect through the Services is subject to our Privacy Policy, which explains how we collect, use, disclose, and protect your personal information.

Certain personal information may also be subject to Shopify's Privacy Policy, which can be viewed here: Shopify Privacy Policy.

Because our Services are hosted by Shopify, Shopify collects and processes personal information about your access to and use of the Services to provide and improve the platform.

Information you submit through the Services may be transmitted to and shared with Shopify and third parties, including service providers located in countries other than your own, where necessary to provide our Services.

Please review our Privacy Policy for more details about how Confetti & Co., Shopify, and our partners use your personal information.

Section 11 - Feedback

If you submit, upload, post, email, or otherwise transmit any ideas, suggestions, feedback, reviews, proposals, plans, or other content (collectively, "Feedback"), you grant us a worldwide, royalty-free licence to use, reproduce, modify, publish, distribute, and display that Feedback for purposes related to operating, providing, evaluating, enhancing, improving, and promoting our Services, subject to applicable law.

You represent and warrant that you own or have all necessary rights to the Feedback you submit, that you have disclosed any compensation or incentives received in connection with your submission, and that your Feedback complies with these Terms.

We are under no obligation to maintain Feedback in confidence, pay compensation for Feedback, or respond to Feedback, except where required by applicable law or a separate agreement.

We may, but have no obligation to, monitor, edit, or remove Feedback that we determine to be unlawful, offensive, threatening, defamatory, obscene, or otherwise objectionable, or that violates intellectual property rights or these Terms of Service.

You agree that your Feedback will not violate any rights of a third party, including copyright, trademark, privacy, or other personal or proprietary rights.

You further agree that your Feedback will not contain unlawful, abusive, or obscene material or computer viruses or other malware that could affect the operation of the Services or any related website.

You may not use a false email address, pretend to be someone else, or otherwise mislead us or third parties about the origin of any Feedback.

You are solely responsible for any Feedback you make and its accuracy. We take no responsibility or assume liability for Feedback posted by you or any third party, except as required by applicable law.

Section 12 - Errors, Inaccuracies, and Omissions

Occasionally, information on or in the Services may contain typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, offers, product shipping charges, transit times, and availability.

We reserve the right to correct errors, inaccuracies, or omissions and to update information or cancel orders if any information is inaccurate, including after an order has been submitted, to the extent permitted by applicable law.

If we make a material change to an order or cancel an order, we will make reasonable efforts to notify you using the contact information provided at checkout and provide any refund required by law.

Section 13 - Prohibited Uses

You may access and use the Services for lawful purposes only. You may not access or use the Services, directly or indirectly:

For any unlawful, fraudulent, or malicious purpose.
To violate any applicable international, federal, state, territorial, or local laws or regulations.
To infringe upon or violate our intellectual property rights or the intellectual property rights of others.
To harass, abuse, insult, harm, defame, intimidate, or discriminate against our employees or any other person.
To transmit false or misleading information.
To upload, download, use, or reuse material that does not comply with these Terms.
To send or procure the sending of unsolicited advertising or promotional material, including spam or similar solicitations.
To impersonate or attempt to impersonate another person or entity.
To engage in conduct that restricts or inhibits anyone's use or enjoyment of the Services or may harm Confetti & Co., Shopify, or other users.

In addition, you agree not to:

Upload or transmit viruses or any other type of malicious code that may affect the functionality or operation of the Services.
Reproduce, duplicate, copy, extract, sell, resell, or exploit any portion of the Services without our prior written permission.
Collect or track the personal information of others without proper authorisation.
Spam, phish, or engage in other deceptive activities.
Use robots, spiders, scraping tools, data-gathering tools, or automated processes to access the Services in violation of these Terms or applicable law.
Interfere with, bypass, or circumvent security or authorisation features or other measures we employ to restrict access to the Services.

We reserve the right to suspend, disable, or terminate your account where we reasonably determine that you have violated these Terms, subject to applicable law.

Section 14 - Agents

This section applies if you use, allow, enable, or cause the deployment of an Agent to access, use, or interact with any of our Services.

An "Agent" means any software or service that takes autonomous or semi-autonomous action on behalf of, or at the instruction of, any person or entity and that can be executed on behalf of or using a person's device without direct supervision.

No Agent may access, use, or interact with our Services unless it identifies itself and operates in accordance with the requirements set out in this section.

We may limit, including by technical measures, whether and how an Agent accesses, uses, and interacts with our Services.

Agents accessing our Services must:

Identify themselves as an Agent in their HTTP or HTTPS requests and disclose the Agent's name in the user agent string.
Not conceal or misrepresent that access, use, or interaction is being performed by an Agent.
Not mimic human behaviour or interaction patterns to conceal automated activity.
Respond truthfully when asked whether interactions are coming from a human or a computer.
Not circumvent measures intended to block, limit, modify, or control whether and how Agents access, use, or interact with our Services.

Section 15 - Termination

We may suspend or terminate your access to the Services, or any part thereof, where permitted by applicable law.

You remain responsible for any amounts due up to and including the date of termination.

The following sections will continue to apply following termination to the extent applicable: Intellectual Property, Feedback, Termination, Disclaimer of Warranties, Limitation of Liability, Indemnification, Severability, Waiver and Entire Agreement, Assignment, Governing Law, Privacy Policy, and any other provisions that by their nature should survive termination.

Section 16 - Disclaimer of Warranties

The information presented on or through the Services is made available solely for general information purposes. We do not warrant the accuracy, completeness, or usefulness of this information. Any reliance you place on such information is at your own risk.

Except as expressly stated by Confetti & Co. or required by applicable law, the Services and products offered through the Services are provided on an "as is" and "as available" basis for your use.

To the fullest extent permitted by applicable law, we disclaim implied warranties and conditions relating to the Services, including merchantability, fitness for a particular purpose, and non-infringement.

We do not guarantee that your use of the Services will be uninterrupted, timely, secure, or error-free.

Some jurisdictions do not allow the exclusion of certain warranties or conditions. In those jurisdictions, the above exclusions apply only to the extent permitted by law.

Nothing in these Terms excludes, restricts, or modifies any consumer guarantee or right that cannot legally be excluded, restricted, or modified under applicable law, including the Australian Consumer Law.

Section 17 - Limitation of Liability

To the fullest extent permitted by applicable law, Confetti & Co., its partners, directors, officers, employees, affiliates, agents, contractors, service providers, and licensors, and those of Shopify and its affiliates, shall not be liable for indirect, incidental, punitive, special, or consequential damages arising from your use of the Services or products purchased through the Services.

This includes, to the extent permitted by law, loss of profits, revenue, savings, data, replacement costs, or similar damages, whether based in contract, tort, negligence, strict liability, or otherwise.

We are not liable for errors or omissions in content or for loss or damage arising from the use of content or products made available through the Services, except where liability cannot be excluded under applicable law.

Nothing in this section excludes or limits liability that cannot legally be excluded or limited, including rights and remedies available to consumers under the Australian Consumer Law.

Section 18 - Indemnification

To the extent permitted by applicable law, you agree to indemnify and hold harmless Confetti & Co., Shopify, and our affiliates, partners, officers, directors, employees, agents, contractors, licensors, and service providers from third-party claims, losses, damages, and liabilities arising from your breach of these Terms of Service, your violation of applicable law or third-party rights, or your misuse of the Services.

We will notify you of any indemnifiable claim where required. A failure to promptly notify you will not relieve you of your obligations except to the extent that you are materially prejudiced.

We may control the defence and settlement of such a claim where appropriate and lawful. You agree to cooperate in the defence of indemnified claims, including by providing relevant documents and information.

Section 19 - Severability

If any provision of these Terms of Service is determined to be unlawful, void, or unenforceable, that provision shall be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed severed from these Terms.

Such a determination shall not affect the validity and enforceability of any other remaining provisions.

Section 20 - Waiver; Entire Agreement

Our failure to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of that right or provision.

These Terms of Service and any policies or operating rules posted by us on this website or in respect of the Services constitute the entire agreement and understanding between you and us regarding your use of the Services.

These Terms supersede any prior or contemporaneous agreements, communications, and proposals, whether oral or written, between you and us, including prior versions of the Terms of Service.

Any ambiguities in the interpretation of these Terms of Service shall be interpreted in accordance with applicable law.

Section 21 - Assignment

You may not delegate, transfer, or assign this Agreement or any of your rights or obligations under these Terms without our prior written consent. Any unauthorised attempt to do so shall be void to the extent permitted by applicable law.

We may transfer, assign, or delegate these Terms and our rights and obligations where permitted by applicable law.

Section 22 - Governing Law

These Terms of Service and any separate agreements whereby we provide you with Services shall be governed by and construed in accordance with the laws of Queensland, Australia, and the applicable laws of Australia.

You and Confetti & Co. submit to the jurisdiction of the courts of Queensland and any courts competent to hear appeals from those courts, subject to any mandatory consumer protection laws that apply to you.

Nothing in this section limits any rights you may have under mandatory consumer protection laws in your place of residence.

Section 23 - Headings

The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms of Service.

Section 24 - Changes to Terms of Service

You can review the most current version of the Terms of Service at any time on this page.

We reserve the right, at our discretion and subject to applicable law, to update, change, or replace any part of these Terms of Service by posting updates and changes to our website.

It is your responsibility to check our website periodically for changes. We will notify you of material changes in accordance with applicable law, and such changes will be effective on the date specified in the notice.

Your continued use of or access to our Services following the posting of changes to these Terms of Service constitutes acceptance of those changes to the extent permitted by law.